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Testimonials


" Great services does not just happen. It requires a spirited attitude and desire to exceed customer expectations. Your input provides us with the information needed to ensure that we constantly meet and exceed your expectations. We welcome your honest evaluation of our service" 


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Hi John, Bora, Jusmine:

Yes, we made it back safely to Virginia, USA. Our experience during the
Vietnam, Cambodia and Laos visit have no equal to any other tour we have
taken. We certainly had a wonderful time and appreciate all of your
help in making our vacation a unique one. We were very happy with all
the arrangements and services (transportation, domestic flights, hotels,
meals, etc.). All your tour guides were very professional,
knowledgeable and friendly. Your company did an exceedingly good job.
We would recommend your company to anyone wanting to make this trip.

Thank you and best regards; Ralph, Noemi, Isabella

The Hidden Indochina Tour
Start: June 3, 2008 (18 days)
Mercado.Noemi@epamail.epa.gov


Attention: Mr. Chan Vannak,
                      General Manager,
Dear Mr. Chan,
My wife and I have just returned from a 7 day tour of Loas and I write to tell you that we are very happy with the tour and especially with the excellent services provided by your staff Ms. Jasmine. We have found her to be very very efficient and prompt in arranging the tour and responding to our special requirements. Very much as a result of our very good experience dealing with Ms Jasmine we can assure you that we will not hesitate to recommend your tour to all our friends.
Wishing you all the very best and success in your business.
Best regards.
Tay Sin Yan

----------------------
Dear Jasmine,
We are back in Singapore.
We have enjoyed our Loas tour very much. Thank you.
As you know we did ask for a change of hotel in Luang Prabang mainly because the manoluck hotel is located somewhat out of town and there are very limited eating and shopping facilities near the hotel. Apart from that we are very happy with the tour. Your agents in Vientiane and Luang Prabang are all very good. We will not hesitate to recommend your tour to our friends.
Thank you again  and I shall be writing to your GM about the excellent services you provided.
Very best regards.
Tay Sin Yan
taysinyan@hotmail.com


Dear Tommy


First of all, thank you for the lovely gifts you gave us in Hanoi.  John wore his tie last night to the Opera in Toronto and his friends complimented him.  I will wear my Pashmina with pride.  Thank you also for taking us to lunch.  Our trip home took 30 hours from start to finish which is a very long time for senior citizens and we were very tired!

I did not realize until then that you had given us your car, your cousin and his friend as guide and driver in Hanoi.  I cannot imagine another travel agency offering such service to complete strangers.  I did not realize how important the Tet holiday is to all of Indochina and if I could have changed anything it would have been to schedule our trip to celebrate Tet for 4 days perhaps at Nha Trang or Hoi An on the beach.

I would be happy to write about our experience with your company, act as a reference and offer our telephone number.  I would not hesitate to recommend your company to my friends and relatives.  I will attach a separate letter later on so that you can post it on your web site.  Our experience was excellent because your organization and service were so good. 

Good luck to you and your family.  

It was a pleasure to meet you and thank you again. 

Kind regards
 

Mrs. Pamela Newall and Dr. John Ross Newall from Toroto, Canada,

Wonders of Indochina (Vietnam, Cambodia, Myanmar) in Jan and Feb 2008


Dear Tommy,

Ninette and I would like to congratulate you for putting together an absolutely unbelievable holiday package that we will never forget. One large Australian travel agent and airline company both cancelled our tours at the last moment for no apparent reason after holding our deposit for five months and left us in a real dilemma as we had already paid for the international airfares. We chose Luxury & Leisure Travel off the internet by chance. Your company did a fanstasic job to put together a holiday package within a few weeks to suit our needs. The hotels you chose were first class. The service, food and position of the rooms would have suited a movie star. All the guides were very entertaining and informative and all the drivers were very courteous and drove safely at all times. We would have no problem travelling with your company again and would recommend our friends to travel with your company. The little problem with the visa was entirely our fault as we should have applied for a multiple entry instead of a single entry, but we will put that down to experience and we will know next time. Touring Vietnam and Cambodia with your company was an absolutley 10 out of 10 experience.
WELL DONE LUXURY & LEISURE TRAVEL
Best and kindest regards

Robert & Ninette Crockett from Sydney, Australia (email: ...optusnet.com.au)
Signatures Of Indochina in January 2008
P.S. We wish you and your family all the best for the Tet celebrations


Dear Tommy,

Michael and Joel are Much better and the hospital was very good. Vu was absolutely fantastic. He did a really great job for us in Saigon!! Despite the accidents in Phu Quoc we are very happy with our trip and your team. Thank you very much for all your help. We will come back to Vietnam and yes we recommend you strongly.

Robert Fitzpatrick & family


Pritzker Director, Museum of Contemporary Art
220 East Chicago Avenue, Chicago, Illinois  60611, USA

Jewels of Indochina starting from the 29th of Dec until 12th of Jan 2008


Dear Tommy, Thank you very much for your wonderful trip that you had organized for us to Vietnam and Cambodia. We enjoyed the trip very much.  We have been very pleased.  Thank you for sending Mr. Hai to meet us after the mix up with connections.  He is a very good guide.  Mr. Ming is an excellent driver as well


Lois Pesola, Anthony Pesola and Katherine Pesola

16146 Lake Side Ave SE Prior Lake, USA

Treasures of Indochina in Dec 2007


Dear Jasmine,

As you said "Don't feel Worry". How right you were

Thank you and all of your people at Bayon Tours for a once in a lifetime trip to Cambodia. Everything went smoothly from our flights from Hong Kong to Siem Reap and our tour of Angkor Wat.

The guide you arranged for us was excellent and very accommodating for what we wanted to see and do. We loved the Meridien hotel, staff and restaurant. We have been all over the world and never met a more gracious and delightful people than the Cambodians.

Thank you again for a very memorable trip to Cambodia.

Best Regards
Al, Lydia and Brett Myer

travelmaster1@cox.net


Hello everyone at Bayon Travel!
I just wanted to say thank you for arranging such a wonderful trip.  I had a lovely time, ate lots of great food, saw many wonderful sites.  The guides were great, the hotels, all of it was just a wonderful trip.

The only suggestion I could make, is when doing the 2 countries - Cambodia and Laos, I would suggest spending a little more time on the beginning of the Laos trip in Vientiane, as I just didn't get to see much there.  Instead of at the end of the trip flying back from LuangPrabang to Vientiane, then Vientiane to Phnom Pehn, fly from LuangPrabang directly to Phnom Pehn.  It would be one less day spent flying and instead be seeing the country.  Otherwise, everything was wonderful!

thanks again,
Cindy Unruh


Dear Rattanak,

We are back in Seoul. I want to thank you personally for the time and energy you spent organizing our trip. We cannot adequately express how grateful and appreciative we are for our Cambodian experience. Thank you once again and I hope to use your services again in the near future.

Tour Start : 03.Feb – 08.Feb
Tour Name : PHNOM PENH AND MAGICAL ANGKOR WAT
Guest name : Richard Lee & Rita Bonora
E-mail : richardlee72@gmail.com


Dear Ms. Jasmine,

Good day! Sorry, I forgot to fill-up the questionaire provided to us in Hotel Cara. Anyway, I (or we) have no comments with regards to 'Bayon Tours' service.

It was well organized. From the time we alighted from SAPACO bus in PP, you were there waiting for us. The tour guide (Mr Tea) was also superb. Even the driver (Mr Saron) was very kind as well. What more I can say.

However, travel time (from HCMC to PP) was quite long. Anyway, it's beyond your control. Perhaps, if the immigration procedures (both in Moc Bai & Va Bet) could be improved, then travel time will be shortened. I also heard there is a proposed bridge in Neak Leung. If that will be realized, then trip from HCMC to PP will not be so tiring.

Nonetheless, I would recommend to my friends your tour agency and I would love to come back to your country again soon (perhaps to see Angkor Wat).

Thank you and best regards,

Tour Start : 6/Feb/08
Tour Name : Cambodia City Tour
Guest name : Mr. Jun
E-mail : nirvana070777@yahoo.com


Dear Tommy,

HAPPY NEW YEAR!!! We thank you very much for a great trip to your beautiful country and Cambodia. Everything was excellent, worked out perfect. Thank you for the excellent organization. We were very satisfied with all the services and will certainly recommend your company to our friends and family. Watch out, you will be getting many Turks and Americans in the future. Once again, many thanks. I left part of my heart there and will come back.

Warm regards
Tour Start: 17-Dec to 20-Dec
Tour Name: Treasures of Indochina in December 2007
Guest name: Suer Grimm Sebnem and Stephen


Dear Mr. Chan Vannak, Lisa and all,

This is to say thank you for a very pleasant vacation in Cambodia . It was our first to your lovely country and we will be happy to go back again!
Thanks to your well planned itinerary and advice prior to the trip; my wife, our 2 children and I had a wonderful time in Phonm Penh and then Siam Reap last week. The welcome at Phom Penh by Ms. Lisa was warm, friendly and cordial. The hotels at both locations met the expectations. All the other services provided by Bayon Tours, namely the guides, the cars and the drivers were of good quality and I must say that there were no nasty surprises – in my experience with tour companies around the world that’s always the biggest plus point! Our guide in Phom Penh was truly knowledgeable and highly professional. The Siam Reap leg of the trip could have been handled a lot better, but anyway this feedback has been shared with you Vannak.

Overall, we are happy with the professional service rendered by your staff and pleased with your service attitude in addressing our problems during the trip. Keep up the good work and we hope to be back, this time at an official level, sometime soon.

Sab
Tour Start: Our trip to Cambodia in Dec 07
Guest name: Sab


Hi

We had a wonderful trip, it was hard to return to Seattle knowing the weather would be cold! Our tour in Cambodia was excellent, our guide PorHeng was amazing! We will be recommending him and your tour to other friends. He knew so much and was so intelligent. We enjoyed our hotel and all the meals were delicious. The Cambodian people were so friendly and pf course Angkor Wat was an amazing site to see. I'm very glad we booked your tour.

Thanks for all your help!
Tour Start: 27-29/Nov/07
Tour Name: Angkor Wat in Depth 3 days
Guest name: Mr. & Mrs. Pass


Hello to you,

Five days has gone by so quickly with this VIP event in Cambodia. And I must say it has been a wonderful and fruitful experience and the business relationship we have had. I have enjoyed so much there and I appreciate having had the opportunity to work with all of you. Thank you for all your support, co-operation and encouragement that you have provided me during my stay in Siem Reap. Last but not least, I wish all of you good health, happiness and great success! Photos are attached for good memory ^_^! Best regards, Selina Wu from Apex Management & Consulting in Beijing, China

Asia Pacific Motorola Elite Partner Club in October 2007


Hello to you,

hope you remember us visiting your country from 24th throu 28th Oct. in particular Phnom Penh and Angkor Wat. We still looking back to the time we spent with you guys on our tour seeing all this wonderful historical places around Siem Reap. Thank again for the excelent service and support from the tour guide and the lovely jung lady who came to see us at the Hotel Cambodiana in Phnom Penh. We also would like to congratulate you for the same excelent service we witnessed during our stay in Siem Reap. Is was just wonderful.

Manfred Daum
Tour Start: 24-28/oct/07
Tour Name: COLORFUL PHNOM PENH AND ANGKOR TOUR 5 DAYS
Guests' name: Manfred Daum and family
E-mail : Plsdm1@aol.com


I want to let you what a good job you did setting up our trip to Siem Reap and Vietnam. Your communicating with Larry Schultz to get the best we wanted really paid off. We had great hotels, wonderful tour guides, especially Cheers and Ricky in Siem Reap. Their English, knowledge and humor was great. The flood in Hue did not hurt us as we were put up in another nice hotel that we did not have to get to by boat. We could adapt our itinerary if needed by all of us. The private vans and boat rides with just our group were much appreciated. Breakfast included worked out well. We had fun finding places to each at lunch with the help of our guides. We found the people friendly and interesting. We would recommend your travel company to anyone wanting to make this trip. Thank you for all your help.

Rich and Cheryl Bliss
"ckbliss@hawaii.rr.com"


Larry and I wanted to tell you that we had such a great time on the Cambodia-Vietnam trip. The guides were always at the airport and always on time for the tours. Everything went great and all 7 of us had a superb time on the trip. The floods in Hue and Hoi an caused us not to see some of the sights but that could not be helped and the guide and driver did their very best and the important thing was is that we were always safe. The company that got us a different hotel in Hue was great as there was a meter of water in front of the hotel and 1/2 meter in the lobby. They did not need us there as they were having enough problems to solve. All of the four * hotels were really great and they had a great breakfast array to chose from. Cheers and Ricky(Cambodia guides) were the best. They spoiled us!! They worked so well with us and became real friends. They also had a very good handle on the English language and were easy to understand. The other guides were good but Cheers and Ricky had that personal touch. The drivers are all to be commended for driving in the madhouse traffic in Vietnam.

It was really nice of you to make calls to Larry and see how the trip was going. We all thought that was really nice. We left a Las Vegas coffee mug with C and R (for you) if they ever see you. Hope that someday we can meet somewhere.

With all the tour operators for Cambodia and Vietnam, we are very lucky to have chosen Bayon as you did a terrific job. Thanks from all of us!!! Jean and Larry Schultz LD12JS14@aol.com"


We are back home in Virginia now after a very long flight home!  Thanks for everything.  We enjoyed it all.  Everyone was very kind to us--especially the folks in Cambodia.
Sandy Stone, USA,  "
sstone823@aol.com"
 

All ends..., finally yesterday we returned to Spain, we really enjoyed so much our travel around your country and Cambodia, we are grateful about all the travel organization, it was perfect....
Saul Perez, Spain, Tel : +0034652622408,  "saul_perezr@yahoo.es"


Our holiday was WONDERFUL and it went well without a hitch.  Both Reid and I thoroughly enjoyed ourselves and were impressed with your service. We will definitely come back to Vietnam and use your service again. Well done!
S.  Reid & L. Reid from Port Elizabeth, South Africa
(Customized Trip to Siem Reap, Hanoi and Hoi An from 24 April until 06 May, 2007)
 


Your company did very good job. Our family were pleased with everything. All in all we could not ask for more perfect holiday. Our experience was great from start to finish. All of your staffs were  always professional and knowledgeable. We recommended you to my friends who are traveling to Vietnam in February. Keep up the excellent service. Thank you!

Best wishes

Jimmy Tan and family, ASA Telecom in Hong Kong

Best of Vietnam (06 April to 20 April 2007)
 


Hi Tommy,
We arrived home yesterday after the MOST amazing trip.  What an experience!
Both Laura and I were so impressed with the way in which everything was handled.  At no point did we ever have to worry because there was no one to greet us at our new destination.  Takes the stress out of travel, particularly in a country where English is not widely spoken.

We found all your guides of exceptionally high standard and each and every one of them went out of their way to make our trip truly memorable.  I cannot single any of them out because in their own unique way, they made sure we had a fantastic holiday.

I would definitely love to visit your country again and will not hesitate to recommend your company to anyone else wishing to travel to Vietnam or Cambodia.  Thank you for making our trip a memorable one.  How lucky I spoke to Geraldine - she was the one who encouraged me to book all my travels through you.  You did an exceptional job! Lovely to meet you too, albeit for a short period of time.

Many thanks and kind regards
Paula Cerutti & party, Standard Bank, Johannesburg, South Africa

Treasures of Indochina (from 20 April to 5th May 2007 )


Dear Tommy,

Thank you, too!  We had a lovely time and were extremely impressed with your service.  I would be happy to be a reference for you. 
The Hotels were lovely… I would say that the Metropole was the best, then Le Residence (both) next best, then the Caravelle then the Victoria …. We really loved the Metropole the most… it’s lovely and the location is great as well as the facilities and service.  And we really liked the restaurant "Wild Lotus" you sent us to for our welcome dinner.
Some of the highlights of the trip were Halong Bay … it was so beautiful…  and we really enjoyed the flowers and champagne and cake… it was very memorable. Going to the markets was also great fun…  the guides were great… very knowledgeable, accommodating and their flexibility was appreciated. 

We were thinking we would see some less developed parts of the Mekong Delta.  And the boat trip on Tonle Sap Lake seemed like a trap just to get us onto a tourist barge.    

One thing that was a problem was leaving for Cambodia … Vietnam airlines was reluctant to let us on the plane because we did not have the return tickets back to Vietnam .  In the end it all worked out great but it was stressful at the time, we thought we were going to have a major problem.  Also, some information that would be helpful in the dossier you send out to people visiting Cambodia is that they require a passport that is valid for more than six months from the entry date into Cambodia …
We were very pleased on the whole.  We thought the service was impeccable and we will recommend you and your company.
Best wishes to you and your family for a Happy New Year and a long and prosperous life.  I hope you have a lot of fun during Tet!
Thank you kindly,


P.E from New York City, The US

Treasures of Indochina from 26th of Feb to 10th of Feb 2007


" We had a fabulous time on our vacation! We were very pleased with the professional quality of all of the tour guides and the accommodations in every city. We will definitely recommend your company for future tours. Thank you for all the extra touches in assuring our comfort and timely arrivals to our destinations. "
Brad & Margaret Fleeman - Carolina, USA, (Best Of Vietnam, July 2006)


Hello John
I would like to thank you again for the organization of the Cambodia and Vietnam tour. You were really precise and professional. If you need any information from Italy, please let me know.

Elena Miroglio, Italia joined Treasures of Indochina, August 2006



If you may need more further testimonial statements, we can provide you upon request.

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